Public services management / editado por Aidan Rose e Alan Lawton. --
Contributor(s): Rose, Aidan [ed.] | Lawton, Alan [ed.].
Material type: BookPublisher: Harlow : Pearson Education, 1999Description: 367 p.ISBN: 0273625241.Subject(s): Serviço Público | Estudo de Caso | Administração Pública | Gestão de Pessoas | Administração Estratégica | Comportamento OrganizacionalItem type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
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Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 352.630723 P9761 (Browse shelf) | Ex. 1 | Available | 10012732 |
Part 1 - The context of public services management 1. The political context of public services management - Ken Harrop 2. The social and economic context - Ian Worthington 3. New technologies and public management: issues for the information age - J.A. Taylor 4. The distinctiveness of public management - Aidan Rose 5. Accountabilities - Jennifer Law 6. Bureaucracy and markets - Aidan Rose and Alan Lawton Part 2 - The manager's tsk 7. Strategic management - Alan Lawton 8. Managing human resources - Michael Dempsey 9. Financial management - Sandra Nutley 10. Marketing for the public services - David Chapman 11. Managing networks - Alan Lawton 12. Managing performance - Jack Holloway 13. Managing change - Alan Lawton Part 3 - The public servieces assessed 14. Public service culture - Charles Edwards 15. Ethics and management - Alan Lawton 16. Responsive public services - Aidan Rose 17. Comparative public services management - Aidan Rose and Alan Lawton 18. Conclusions - Alan Lawton
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